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Firstly, we would like to take this opportunity to thank you for supporting our business.
We are still open, operating and working extremely hard to get your orders out as soon as possible.
Freight delays are to be expected during Covid 19 due to the following:
* Whilst we are fortunate to be on the road to recovery in Australia, our brands in the UK, USA and Europe are in a much different position, therefore delays continue to be expected.
* Unprecedented volumes of online shopping added to worldwide postage systems
* Border closures
* No passenger planes for freight to be loaded onto
Standard lead times are noted in each of the product descriptions - please allow an additional 1-2 weeks on top of this.
For sample information and lead times, Click here
Due to an unprecedented volume of queries, we would appreciate if you allow this additional 2 weeks before enquiring about overdue orders.
Thank you for your understanding and patience during these difficult times. Stay safe.