It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
We will arrange for the delivery of your order with 24 hours of it arriving to us. Unfortunately, we are unable to guarantee time of delivery, but please allow upto 12 business days for it delivery.
It is the responsibility of the customer to inform us if an order does not arrive. Once we learn if an order has not arrived by the due date, we will lodge an enquiry with the courier to ensure delivery occurs as soon as possible.
Please note: if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.
We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience.We will not sell our database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.
We may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of our users, or others.
When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use our website.
We offer Direct Deposit, and Paypal payments. Credit Card payments can be made directly through PayPals secure Encryption software to ensure your personal details are kept safe. None of your payment details are stored, this ensures you will be happy with your transaction.