Lead times:
We endeavour to hold the most popular samples in stock.
However as we have over 14,000 different designs to choose from, we don't have all of them in stock at all times.
In the case that your samples need to be ordered in from the supplier, this can take up to 4 weeks for delivery.
Once your order has been marked "shipped", please allow 7-10 business days to receive your order in the mail.
Samples are sent via standard letter mail, not parcel mail. They do not come with a tracking number.
Max. of 3 samples per customer:
Due to the timeframe in receiving samples from our suppliers we have had to introduce a maximum of 3 samples per customer.
This is to ensure we are not delaying the posting of orders for substantial periods of time.
If your 3 samples don't work for your project, you are most welcome to order more once you have received the first order.
We highly recommend printing images off our website and holding them up in your space to narrow down design and colour choice.
Size of samples:
Samples are for colour and texture reference only and will not show the entire pattern.
Most patterns range anywhere from 53cm to 100cm, thus you will only receive a section of the design for colour and material reference.
Each sample size varies by brand. Most are approx. A4 in size, however small, plain and grasscloth patterns will be smaller cuttings.
Mural Samples:
Click here to order samples of our murals that are sold by the sqm (excluding Photowall)
Photowall samples: Minimum sample size for this brand is 1sqm. These can be purchased from the product page by leaving the dimensions text field at 0 and adding to cart.
Note: Samples are not available for any of our murals that come in a set print size (ie. 4m x 2.7m)
How to order:
Purchasing of samples is available via the individual product page.
If the 'Add A Sample' button is not showing, then samples are not available for that specific product.
Enquiries:
samples@nattyandpolly.com.au